At Offervb Crowdlending S.A.P.I. de C.V. (hereinafter, "Offervb"), with registered address at Av. Paseo de la Reforma 505, Floor 32, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico, we are committed to protecting the privacy of our users in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its regulations.
1. Personal data we collect
We collect the data you provide directly when using our services: full name, email address, and the content of messages you send through our contact form. We do not collect financial, biometric, or sensitive data through this website.
2. Purpose of data processing
The personal data collected will be used for the following purposes: (a) responding to your inquiries and information requests; (b) sending you communications related to our real estate crowdlending services, provided you have given your consent; (c) improving the browsing experience on our platform; (d) complying with applicable legal and regulatory obligations in Mexico.
3. Legal basis for processing
The processing of your data is based on: your express consent given when submitting the contact form; Offervb's legitimate interest in improving its services; and compliance with legal obligations under current Mexican legislation.
4. Data transfers
Offervb does not transfer or share your personal data with third parties, except when necessary to comply with legal requirements from competent authorities, or when your prior and express consent has been obtained. In case of international transfers, these will be carried out in accordance with the provisions of the LFPDPPP.
5. ARCO rights
As the owner of your personal data, you have the right to Access, Rectify, Cancel, or Oppose the processing of your data (ARCO rights). To exercise these rights, you can send a request to contacto@offervb.com indicating your full name, a clear description of the data for which you wish to exercise a right, and any document that facilitates the location of your data. We will respond within a maximum of 20 business days.
6. Cookies and tracking technologies
Our site uses cookies and similar technologies. For more information, please consult our Cookie Policy. We implement Google Consent Mode v2 to ensure that analytics and advertising cookies are only activated after your explicit consent.
7. Data security
We implement technical, administrative, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use. We use SSL/TLS encryption in all communications and store information on servers with restricted access.
8. Data retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this notice, or as required by applicable law. Once the purpose is fulfilled, the data will be securely deleted.
9. Changes to this policy
Offervb reserves the right to modify this privacy policy at any time. Any changes will be posted on this page with the last updated date. We recommend reviewing it periodically.
10. Contact
If you have questions or concerns about this privacy policy or the processing of your personal data, you can contact us at: contacto@offervb.com or at our registered address: Av. Paseo de la Reforma 505, Floor 32, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico.